Work Conditions:

Work hours will be 40 hours per week, 8 hours per shift, including statutory holidays. Occasionally work maybe required outside of “Normal” work hours. The work environment is located on the production floor.

Duties & Responsibilities

• Ensure Health & Safety, Hygiene, & Housekeeping procedures within the workplace

• Ensure Quality Standards are met for all production machines

• Perform scheduled testing and inspection of product

• Advise on Quality control training for all staff

• Operate all site quality testing machinery

• Complete forms and spread sheets pertaining to testing of product

• Inspect samples of raw materials

• Inspect incoming product

• Follow the hold procedure and inspect suspect product, ensure a plan has been implemented to resolve any held production

• Investigate quality complaints using the Customer Complaint procedure, write Quality complaint reports and investigate root cause

• Complete forms pertaining to product holding or customer complaints

• Train employees on quality procedures and policies

• Provide quality documents to operators and technicians for daily use

• Attend meetings where necessary

• Work with production staff to solve quality problems

• Any duties required by the management of the business

Competencies and Qualifications:

• Extremely high level of attention to detail

• Supervisory skills

• Must be able to demonstrate strong, positive customer and people skills

• Must be able to make decisions and carry out the required actions to completion

• Must have good interpersonal skills

• Must be able to communicate in English and French both verbally and written to an advanced level

• Excellent working knowledge of Microsoft Office applications (Excel, Word, PowerPoint, etc.)

• Work with others and give directions as required

• An understanding of Quality Control concepts